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Product FAQ's


How do I use Stink Free Urine Odor Remover? Stink Free Instantly Urine Odor Remover is a LEAVE-IN product. Just apply and allow it to air dry - DONE. Quick to apply, easy to use. Be sure to saturate an area wider than the surface stain. Urine is absorbed both horizontally and vertically, in a pyramid-like pattern which makes the contaminated area below the surface larger than the surface stain. 

What makes Stink Free Instantly Urine Odor Remover so effective? Stink Free Instantly Urine Odor Remover uses an aggressive, fast-acting OXIDATION formula that eliminates all urine odors, including those only pets can smell. It eliminates both the odor and its source by breaking down and changing chemical compounds into odorless, inert substances. It is NON-TOXIC, powerful and fast-acting. 

What is OXIDATION? This oxidation process is the same proven, odor-control process used by both government and industry (water treatment, waste water treatment, food processing and many other applications) where biological contamination and odor are serious problems. Stink Free backs up the oxidation process with an integrated system of odor neutralizers that track and destroy odor molecules for thorough and permanent odor removal. This oxidation process works, even where other processes, such as enzymes, fail. Oxidation works even on areas that have already been treated with enzymes. Enzyme odor removers are fragile, unstable, and take time to work. Enzymes deteriorate with age and when they are not maintained at moderate temperatures. Enzyme odor removers ONLY work within certain Ph ranges and will not work effectively when that pH range is disturbed, and often smell bad while they are working. 

How long does it take Stink Free's oxidation process to work? Stink Free Instantly Urine Odor Remover works instantly, removes urine odor completely when used as directed, smells good while it is working, and urine odor is permanently eliminated. 

Can I use Stink Free Instantly Urine Odor Remover even after I have tried other products that failed? Stink Free’s stable system of oxidation and odor remover are safe and work even after other products have been tried and failed. It works even after enzymes and other cleaning systems have been tried. It is not subject to slight variations in pH and temperature, and it is shelf-stable under normal conditions. 

Why do the instructions say NOT to use Stink Free Instantly Urine Odor Remover in a spray bottle applicator? Use Full Strength – DO NOT DILUTE. Your pet SHOOTS hot urine (over 100 degrees) down into your carpet or upholstery so that it quickly spreads out underneath the carpet or down into the upholstery. Urine is absorbed both horizontally and vertically, in a pyramid-like pattern which makes the contaminated area below the surface larger than the surface stain. Surface spraying will NOT sufficiently reach and neutralize the deep contamination. Stink Free Urine Odor Remover may be effectively used in a spray bottle for hard surfaces that are water-stable and color-fast. 

Which version should I use - for pets or cats - or do I need to buy both? Both versions of Stink Free Instantly Urine Odor Remover remove ALL KINDS urine odor thoroughly and completely when used as directed. Deodorizers dog urine, cat urine, small pet urine, and even removes HUMAN urine odor. It’s great for little kids just learning, geriatric care and other special needs. 

Can I use Stink Free Instantly Urine Odor Remover in carpet cleaning machines, upholstery cleaning machines or extractors? Although we have heard of people using Stink Free Instantly Urine Odor in carpet cleaning machines or in upholstery cleaning machines, you should check with the manufacturer of your particular machine for their recommendation or experiment on a small area first. It probably should not cause any harm but we cannot guarantee the effectiveness when used that way. However you may want to use Stink Free Instantly Urine Odor Remover BEFORE washing (allow it time to work before washing) and/or AFTER after washing if the odor is not gone. 

Can I use Stink Free Instantly Urine Odor Remover even after I have shampooed my carpet?
 Yes, it is safe and EFFECTIVE to use Stink Free Instantly Urine Odor Remover even after cleaning or shampooing your carpet or upholstery. You can also use it before shampooing, so that it can reach down into the under layers of the carpet or upholstery where urine odors hide. Be sure to allow Stink Free Instantly Urine Odor Remover time to do its work for greatest effectiveness before shampooing.

Can I use Stink Free Instantly Urine Odor Remover in the washing machine, or in hand washing? We have received testimonials of customers that use Stink Free Instantly Urine Odor in the washing machine with their regular detergent and they are pleased as punch at how well it removes urine odor. Since we recommend using Stink Free Instantly Urine Odor Remover full strength in most cases, we cannot guarantee how well it will work when it is diluted. Just experiment with your washables and let us know how it works. You may also want to use Stink Free Instantly Urine Odor Remover BEFORE washing (allow it time to work before washing) and/or AFTER washing. 

How do I know whether to use Stink Free Instantly Urine Odor Remover or Deep Clean? Use Stink Free Instantly Urine Odor Remover when you want to apply it and LEAVE IT alone to let it do its work to remove urine odor. Stink Free Instantly Urine Odor Remover does not contain a detergent, so that you do not have to rinse it out or wash it out. Deep Clean also contains a sudsing agent as well as odor removers, so that you will scrub it in then blot it back out to remove contamination as well as the detergents. Use Deep Clean when you also want to BOTH remove stain and odor. 

Do I need to use BOTH Stink Free Instantly Urine Odor Remover and Deep Clean to thoroughly remove urine odor? Choose Deep Clean in areas where you want to scrub out stain (as well as remove the odor), since Deep Clean contains a sudsing detergent as well as Urine Odor removers. Use Stink Free Instantly Urine Odor Remover in areas where you only need to worry eliminating the odor, since it is a leave-in product that does not need to be removed after the area is treated. Both products thoroughly and permanently remove urine odor. 

Are these products safe if my pet walks over the liquid? Yes, all of our products are safe and non toxic to your and your pet(s). It is completely safe for your pet to walk over the product and get it on their paws. 

My cats are spraying, what product would work best?

All Natural Stain & Odor Eliminator would work best. This is our enzymatic product that works best for cats spraying and will eliminate the smell and stain to keep them from coming back. All Natural can also be used anywhere, on any surface and comes with a free spray bottle.

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